TERMS AND CONDITIONS

Legal Information

Thoger Hotelaria Lda.

Rua Nova do Almada 36-1.E
1200-289 Lisboa
E-Mail: marcoantonio.aj@gmail.com
Liability Information: Despite careful content control, we assume no liability for the content of external links. The content of linked pages, are the sole responsibility of their operators.

Disclaimer

1. Content Online Offer
Thoger Hotelaria Lda. assumes no responsibility for the timeliness, correctness, completeness or quality of any given information. Liability claims against the Thoger Hotelaria Lda., which relate to material or immaterial nature, which were caused by the use or disuse of the information provided or by the use of incorrect and incomplete information, are excluded in principle, provided that Thoger Hotelaria Lda. no demonstrably intentional or grossly negligent fault. All offers are non-binding. The Thoger Hotelaria Lda. expressly reserves the right to change parts of or the entire offer without prior notice, add to, delete or cease publication temporarily or permanently.

2. Relegations and Links
In the case of direct or indirect references to third-party websites ("hyperlinks") outside the area of responsibility of Thoger Hotelaria Lda., a liability obligation would come into effect only in the case in which Thoger Hotelaria Lda. is aware of the content and that it would be technically possible and reasonable to prevent its use in the case of illegal content.

Thoger Hotelaria Lda. clarifies herewith that to the time links where published there was no awareness of any illegal content on these third party web pages. Thoger Hotelaria Lda. has no influence, now or in the future, of the presentation, content or authorship of any associated/linked pages. Therefore, Thoger Hotelaria Lda. is dissociating itself from any responsibility related to additional changes made by third party web page owners after the first publishing on our page.

This statement applies to all links set within our own internet offer as well as links and entries of third parties within the provided infrastructure of Thoger Hotelaria Lda. such as guest books, forums, link index, mailing lists and in any other form of data bank where externals have access to change and add content. For illegal, inaccurate or incomplete content and damage caused by use or disuse of provided content, the publisher of the third party web page and not those providing a link on their platform is accountable.

4. Protection and data privacy
If you are providing us with personal & business Data (Email Address, Name, Address) through any of our internet offers, you do so explicitly on an unsolicited base. The Use of Data like addresses, telephone or fax numbers as also email addresses published in any of our platforms are not to be legally used by any third parties for sending non requested information or materials. Legal measures against senders of so called Spam Mails will be raised.

5. Legal effectiveness of Disclaimer
This disclaimer is to be regarded as part of the internet offer from which this page was referenced. If sections or individual terms of this statement are not legal or correct, the content or validity of the other parts remain uninfluenced by this fact.

6. Consumer Claim cooperation
The European Commission is providing a platform to participate Consumer Online Claims to be found under http://ec.europa.eu/consumers/odr/.
Thoger Hotelaria Lda. is not participating of any Consumer Claim cooperation processes held by a consumer mediator.

HOTEL POLICIES

1. Check In Requirements
In order to check in you must present your ID or passport, the credit card used to make the reservation and/or a written booking confirmation from Lisbon Short Stay or one of its partners stating your booking reference number, booking name, type of room, check in/out dates and total amount paid.

2. Be aware that a booking made directly through Lisbon Short Stay is just confirmed after 100% of the total amount of the reservation is charged and we will not recognize any reservations or bookings without a prior payment being made.

3. Lisbon Short Stay reserves the right to cancel without prior notice any pre-reservation or reservation due to invalid credit card information or due payment.

4. Payment
Standard Rate: A credit card is required to guarantee your reservation. The booking amount will be charged 5 days prior to arrival.

Non-refundable Rate: 100% of the total amount will be charged on the day of booking and is non-refundable.

5. Cancellation and Modification
Standard Rate: If cancelled up to 5 days before the date of arrival, cancellation is free of charge. If cancelled later or in case of no-show, the total amount of the reservation will be charged.
Non-refundable Rate: The booking cannot be cancelled free of charge. If cancelled, 100% of the total amount of the reservation will be charged.
Modifications are upon availability and must be approved in writing by Lisbon Short Stay.

6. Check-In/Out
Check-in from 14:00 hours
Check-out until 11:00 hours

We will charge you one hundred euros (100 euros) in case you do not check out until 11:00.

7. Baby Cots and Sofa Beds: Baby cots will be available in the apartment on request and will cost 5 Euros per night. Sofa beds will be prepared on request and will cost 25 Euros per night.

Free! All children under 1 year stay free of charge when using existing beds. One child under 2 years is charged EUR 5 per night and person in a baby cot. One older child or adult is charged EUR 25 per night and person in an extra bed. Maximum capacity of extra beds/babycots in a room is 1 (only applied for Studio Apartment Superior, Pombalino and Penthouse). Any type of extra bed or baby cot is upon request and needs to be confirmed in writing by Lisbon Short Stay.

8. Pets are not allowed

HOTEL RULES

1. Deposit
During your stay we will keep a guarantee on your credit card against any damage or loss of your apartment inventory. We will cancel this guarantee after you check out providing all rules were followed.

2. All building is non-smoking. Please smoke outside. We will charge you up to 100 euros if you smoke inside the building.

3. Noise
Make sure the volume of TV or any other electronic device is not too high, especially during normal rest hours – from 22:00 to 08:00 hours. In the case that we must call the police due to noise or inappropriate behavior, you may be asked to vacate the apartment immediately without any refund if we receive complaints.

4. You are asked to use your accommodation with care and respect, to leave the apartment in the same state as you found it. Please be aware that nothing may be removed from your accommodation and you agree that any missing or damaged items will be charged to you at market price plus a replacement cost fee of 40 euros per item.

5. You should grant entrance to the staff of Lisbon Short Stay in case of emergency or technical problems even if without prior notice.

6. Lisbon Short Stay shall not be liable for any direct or indirect damages that may arise as a consequence of the use of the accommodation by the client, including without limitation, damages, insurance, and losses due to fire, robbery or criminal behavior.

7. It is strictly prohibited to bring non-registered guests into the apartment that would exceed the agreed booking number.
We will charge you 25 euros per person and per night if you do it otherwise.

 

In the public areas of the Lisbon Short Stay, CCTV is in operation and video recordings may be made. This activity is carried out for security and service reasons for the better management of the Lisbon Short Stay and security for all our clients and staff.